Thursday, September 10, 2009




The Right Lane
by Carla Lane, President and CEO, Lane Staffing, Inc.

Award-winning Lane Staffing shares its 2009 recession strategy.

”Diverse-ifying” to Serve You Comprehensively - Not Just Better

Small business owners should always look for innovative and cost-effective ways to serve its clientele. Our current state economy, now more than ever, is challenging each of us as business owners to step up our game; to deliver more than what’s expected and to revise our value proposition.

The recession forced us at Lane Staffing to take inventory of our services and how we deliver them to our clients and the community. This year, we audited costs and cut expenses that weren’t bringing value.

We also rolled out many of the subsidiaries created prior to the economic downturn. Diversifying your business offerings is a smart move at any time, but especially during tough times. Thinking ahead and not having all of our eggs in one basket proved a good business decision. Not only did we initially believe it made good business sense to offer a one-stop business solution provider shop; it also provides us with multiple revenue streams.

We’ve always offered exceptional staffing solutions. In addition we offer:

DiverseRecruiting Specialists – provides the marriage of great client opportunities with talented professionals that you won't find on resume search sites.

DiverseScreening and Testing – provides comprehensive background screening and drug testing services that help organizations mitigate risks and make informed decisions in critical areas such as employment, supplier selection, investment placement, institutional admissions, and data breach incident management – including identity theft solutions for individuals.

DiverseTemps – offers a complete suite of staff augmentation services to plan, manage and deliver projects of any scope nationwide.

DiverseTraining – serves businesses that have a need to educate their employee base in order to achieve the desired outcome that benefits employees, employers and customers.

For the small business owner, in particular, the following two support services were created:

DiversePayroll Partners – provides our clients assistance with the day-to-day burden of payroll administration, book keeping and tax preparation.

DiverseHR Consultants – offers clients HR-oriented solutions that will help with all aspects of the HR function, from research, planning and strategy to competitive salary surveys and benefits.

In the near future, we look forward to rolling out an online job posting and search tool called DiverseBizJobs.com.

We also suggest, employing the best technology and innovation as you can at your level of business. It helps improve your efficiencies and will streamline your processes.

Above all else, it is of grave importance to provide consistent, exceptional customer service. We believe our personable customer service gives us a winning edge. We meet and anticipate our clients’ needs. Good customer service is low cost and delivers big dividends in the area of client loyalty.

We encourage each of our fellow business owners to never give up on your business ownership dream no matter how challenging the times. The next generation is looking at our examples and counting on us!

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